How shipping works

1You check out onceOne bag, one payment, however many makers.
2Each maker packs a boxIn their own kitchen, studio or farm.
3Each box is trackedA tracking email for every box the moment it ships.

What shipping costs

Each maker sets their own shipping price and free-shipping amount. Your bag shows both for every box, and how much more gets free shipping, before you pay.

When it arrives

Each maker tells us how long they need to pack. The arrival dates in your bag and at checkout already include it. You choose standard or express for each box at checkout.

Where we ship

Anywhere in the United States, for now.

Tracking

Every box gets its own tracking email when it ships. You’ll find all of them under Orders in your account, box by box.

Sending a gift

Mark the order as a gift at checkout. Prices stay off the packing slips, and your note is printed on the card in every box.

If a box is late or lost

Tell us from the order page or write to us. We check with the maker and the carrier, and if a box is lost the maker sends another.

Still need a hand?

Write to us and a person will answer, usually within [one business day].