Returns

Broken or wrong

Send us a photo within [7 days] of delivery. The maker sends a replacement, or we refund you, whichever you prefer. You don’t need to send anything back.

Changed your mind

Unopened goods can come back within [30 days] of delivery. For safety, we can’t take back food or body care once it’s opened.

How to start a return

1Go to OrdersChoose Get help on the order, then the box.
2We send a labelIf it’s going back, the label comes by email.
3You’re refundedTo your card, [5–10] business days after the maker receives it.

Gifts

If you received a gift, write to us with the order number from the insert card. We’ll help without telling the sender.

Still need a hand?

Write to us and a person will answer, usually within [one business day].